This privacy policy (“Policy”) applies to Qualzee Consultancy Pvt. Ltd., herein called Qualwebs and was last updated March 2025. We may change or update this policy at any time, and the same will be updated here.
If you are a Qualwebs user or customer, we shall notify the changes or updates either by sending an email or a notification on the Qualwebs App (as defined below). Please ensure to read such notices carefully.
We sincerely believe that you should always know what data we collect from you, the purposes for which such data is used, and that you should have the ability to make informed decisions about what you want to share with us.
Therefore, we want to be transparent about: (i) how and why we collect, store and use your personal data in the various capacities in which you interact with us; and (ii) the rights that you have to determine the contours of this interaction.
While we would strongly advise you to read the Policy in full, the following summary will give you a snapshot of the salient points covered herein:
If you have any queries or concerns with this Policy, please contact our Grievance Officer (refer Section 12).
If you do not agree with the Policy, we would advise you not to visit or use the Website.
Where such data is not being used by us to render Services to you, we shall explicitly seek your consent for using the same. You can choose to withdraw this consent at any time.
We do not use customer data to train external models or for any purpose beyond the agreed-upon scope of our services. Any personal data processed by our systems is handled in compliance with applicable data protection laws, including GDPR and CCPA where relevant.
Table 1: Information we collect & how we use it
| TYPE OF USER | VISITOR | CUSTOMER | USER |
|---|---|---|---|
| WHAT DATA WE MAY COLLECT | 1. Your location; 2. How you behave on the Website (pages visited, time spent); 3. Device details (model, operating system); 4. Cookies & Web Beacon data; 5. Name & email. | 1. Name & email of your representativ who signs up on your behalf; | 1. Your name & email; 2. Usage behavior in the app; 3. Device details; 4. Cookies & Web Beacon data. |
| HOW AND WHY WE USE IT | We analyse this information to understand your behaviour and improve the Website. With your consent, we may send newsletters and marketing emails. | We collect this data to register you and deliver our Services. A third-party processes payments (solely for that purpose). With your consent, we may send newsletters and marketing emails. | We use this data to provide Services, send updates, and—with your consent—record sessions to troubleshoot and send marketing emails. |
Information transferred via the Google API: Qualwebs uses and transfers any information received from Google APIs only as per the Google API Services User Data Policy, including Limited Use requirements.
FOR THE AVOIDANCE OF ANY DOUBT, WE SHOULD CLARIFY THAT IN THE EVENT WE ANONYMIZE AND AGGREGATE INFORMATION COLLECTED FROM YOU, WE WILL BE ENTITLED TO USE SUCH ANONYMIZED DATA FREELY, WITHOUT ANY RESTRICTIONS OTHER THAN THOSE SET OUT UNDER APPLICABLE LAW.
Where such data is not being used by us to render Services to you, we shall explicitly seek your consent for using the same. You can choose to withdraw this consent at any time.
We do not use customer data to train external models or for any purpose beyond the agreed-upon scope of our services. Any personal data processed by our systems is handled in compliance with applicable data protection laws, including GDPR and CCPA where relevant.
YOUR RIGHTS & PREFERENCES AS A DATA SUBJECT (Subject to GDPR and applicable laws):
In case you want to exercise these rights, contact our Grievance Officer (see Section 12).
The data provided by you as a Visitor, or when you sign up as a Customer / User or register for our Services will be processed by us for the purpose of rendering Services to you or in order to take steps prior to rendering such Services, at your request. Where such data is not being used by us to render Services to you, we shall explicitly seek your consent for using the same. You can choose to withdraw this consent at any time.
Additionally, we may process your data to serve legitimate interests.
Accordingly, the grounds on which we can engage in processing are as follows:
| NATURE OF DATA | GROUNDS |
|---|---|
| Visitor Data | Consent • Performance of Contract • Legitimate Interest |
| Account Registration Data | Compliance with Laws • Legitimate Interest |
| Service Usage Data | Performance of Contract • Legitimate Interest |
| Data for Marketing | Consent • Legitimate Interest |
If you believe we have used your personal data in violation of the rights above or have not responded to your objections, you may lodge a complaint with your local supervisory authority. Additionally, please note:
YOUR RIGHTS UNDER CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
Qualwebs complies with CCPA by giving you the five privacy rights for California consumers:
Qualwebs does not sell user data and assures no discrimination under CCPA.
YOUR RIGHTS UNDER INFORMATION TECHNOLOGY (REASONABLE SECURITY PRACTICES AND PROCEDURES AND SENSITIVE PERSONAL DATA OR INFORMATION) RULES, 2011
| RIGHT | DETAILS |
|---|---|
| Right to be informed & give consent | We explain what data we need, why, and how we’ll use it. We collect data only with explicit consent. |
| Right to access your data | You may request access to the data we hold about you. |
| Right to correct mistakes | You may request corrections. We’ll update data promptly upon verification. |
| Right to withdraw consent | You can withdraw consent anytime; we’ll stop processing except as legally required. |
Please contact our Grievance Officer (Section 12) to exercise these rights.
RETENTION OF PERSONAL INFORMATION
We will store any personal data we collect from you as long as it is necessary in order to facilitate your use of the Services and for ancillary legitimate and essential business purposes – these include, without limitation, for improving our Services, attending to technical issues, and dealing with disputes. We may need to retain your personal data even if you seek deletion thereof, if it is needed to comply with our legal obligations, resolve disputes and enforce our agreements. If you are a customer, please be advised that: (i) you will need to inform your Leads about how you store and deal with any data you collect from them using one of our Services, in compliance with applicable laws including the GDPR; and (ii) after you terminate your usage of a Service, we may, unless legally prohibited, delete all data provided or collected by you from our servers.
TOOLS USED BY OUR CUSTOMERS
If you are a Customer, you are empowered to use proprietary or other third party technologies and integrate with our App. If you do, you agree and acknowledge that it is your sole obligation to inform your stakeholders about any data you collect by using such technologies and the policies by which such collection is bound.
TRANSFER OF INFORMATION
In order for us to facilitate our operations, we may transfer and store the data we collect and process in accordance with this Policy, to our database server in a third-country for Disaster Recovery purpose. Your rights and protections will, under no circumstances, be diluted by this transfer. Further, in the ordinary course of business, we may employ other companies and people to assist us in providing certain components of our Services in compliance with the provisions of this Policy. To do so, we may need to share your data with them. Where applicable – if the entities to which these transfers are affected are not situated in countries deemed ‘adequate’ by the European Commission, we shall enter into appropriate Data Protection Addendums with the transferee parties that comprehensively protect your data. We shall also put in place industry-standard technical and organizational measures (including robust data handling policies) to ensure that such transfers are completed in accordance with applicable laws. Some of the examples of where we may sub-contract processing activities to third parties include—data analysis, marketing assistance, processing credit card payments, and providing customer service.
COMPULSORY DISCLOSURE
In addition to the purposes set out in the Policy, we may disclose any data we collected or processed from you if it is required:SECURITY OF YOUR PERSONAL INFORMATION
We implement industry-standard technical and organizational measures by using a variety of security technologies and procedures to help protect your data from unauthorized access, use, loss, destruction or disclosure. When we collect particularly sensitive data it is encrypted using industry-standard cryptographic techniques including but not limited to SSL, TLS, RSA, and AES. We adhere to the ISO/IEC 27001:2022 standard, an internationally recognized framework for Information Security Management Systems (ISMS). Our commitment to ISO 27001 ensures that we follow rigorous security practices and maintain high standards for information security. In compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, we adhere to the following reasonable security practices and procedures to protect your personal data
| Access Control | Access granted only to authorized staff; logged and monitored. |
|---|---|
| Data Encryption | Encrypted in transit and at rest with AES-256. |
| Network Security | Firewalls and intrusion detection systems in place. |
| Regular Audits | Ongoing security audits to identify vulnerabilities and ensure compliance. |
| Incident Management | Protocols for responding to and mitigating data breaches. |
| Employee Training | Regular training on security policies and procedures. |
| Third-Party Compliance | Vendors must adhere to equivalent security standards. |
| Physical & Environmental Security | Robust controls protect data centers from unauthorized access. |
| Business Continuity | Plans ensure availability of critical systems during disruptions. |
| Risk Assessment | Regular assessments and mitigation plans address identified risks. |
| Audit & Compliance | Internal and external audits ensure ongoing ISO 27001 compliance. |
SECTION 12. GRIEVANCE OFFICER
| ADDRESS: | Qualzee Consultancy Pvt. Ltd. AWFIS Space Solutions Private Limited, 12th Floor, Prestige Shantiniketan, Whitefield, Bengaluru, Karnataka, India – 560066 |
|---|---|
| EMAIL: | [email protected] |